21+ years of extensive experience
in various facets of web design, software development, testing, and
support solutions. Our diverse core competencies naturally combine to
create innovative solutions.
We have worked in various roles for major software companies such
Hospitality Solutions International, Smartware Group, Instant
Customer, Hilton Memphis Operations Center, and Symbiotic Systems Corp. Our production skills are
responsive web design, website redesign, organic search engine
optimization, schema markup and content updates.
Our vision is to expand from
websites to web services. Delivering the right content through a
system of pages is a useful service and still the primary objective of
the user experience. However, we want to think outside of the page
content delivery system, and design for overall service; websites are
only part of the user experience.
Service design is a specialization of the user experience from
start to finish. An example is to utilize a pushed based system where
content finds the user through mobile-based text messages as opposed
to the pull-based system of email newsletters. Another aspect of
service design is personalizing the user experience through sign-up
forms where the user can select their preferences.